What is Knowledge Management?

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It all depends on your perspective!

 

At the individual level:

Knowledge management means consciously, proactively, and strategically managing your own knowledge, information, and skills for your own success.

 

At the corporate level:

Knowledge management systemized way to overview, specify, build, delete, change and develop

company specific know-how and skills for daily business.

 

The goal of a knowledge management initiative is always a win-win situation between the job and the corporate level. This means that companies, organizations, employees, and customers all benefit from the application of KM Strategy & Tools.​

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What are the benefits of Knowledge Management?

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On average: 20-30% reduction in working time, more targeted employee trainings, easier achievement of project goals, stress reduction, improved teamwork, faster access to information, better collaboration, and higher quality results.

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What advantages does Knowledge Management offer for companies?

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• Increased efficiency and effectiveness

• Enhanced competitiveness and innovation

• Improved employee development
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What are typical signs that Knowledge Management is needed?

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• Delays and increased costs

• Long working hours and overtime

• Tired and frustrated colleagues

• Complicated processes

• Difficulty tracking projects and tasks

• Complex problems with no clear solutions

• Confusion ("I don’t know where to start")

• Unclear requirements

• High employee turnover

• Unutilized qualifications or misaligned job roles

• Knowledge as a "black box"

• Long waiting times
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What are typical use cases for Knowledge Management?

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Typical application examples are described in the following document:
Symptoms and Remedies for Knowledge Mismanagement.

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How do I start working with Sabrina Wagner?

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The best way to start is by booking an initial 60-minute KM Strategy Sparring.
To schedule a session, simply send a short email with your preferred appointment time to office@sabrina-wagner.at.

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What happens next?

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I will get back to you promptly and may ask for a brief description of your situation if you haven’t already provided one. This is important so that the first KM strategy consultation can go straight into implementation.

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How does the first KM strategy meeting work?

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We will discuss your selected KM topics for 60 minutes in a sparring format. I will answer your questions, explore your challenges, and discuss potential collaboration options.

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Will I receive a service recommendation?

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Yes. After the first KM strategy meeting, you will receive a detailed meeting summary with further solution approaches for your KM challenges. The report will include a tailored service recommendation for further collaboration.

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Examples of strategy meeting reports:

Project optimization

Implementation of KM software and tools

KMS implementation and resource planning
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Who benefits from Knowledge Management?

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I primarily advise engineers and scientists in various positions but have also supported professionals from different industries, including media, business efficiency, and educational institutions.
Feel free to reach out with your request at office@sabrina-wagner.at.

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Which companies and organizations benefit from KM by Sabrina Wagner?

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Mainly companies from the following industries:

• Engineering

• Automotive

• Semiconductor

• Chemistry

• Biotechnology
  However, everyone is welcome to explore KM solutions!
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What collaboration options does Sabrina Wagner offer?

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• Online Courses on Knowledge Management Basics

• WhatsApp Coaching for KM best practices

• Personal Coaching on KM best practices

• Keynotes on Knowledge Management

• Advisory on KM strategy & implementation

• Programs for employee training & development
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How does KM by Sabrina Wagner differ from other KM consultancies?

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My consulting approach is always honest, independent, personal, goal-oriented, solution-focused, and practical, tailored specifically to the client's challenges.

To ensure this, every consultation includes an opportunity for feedback, and I strive to integrate your suggestions into the next session.

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My core values:

 

 Creativity – Implementing a KMS is a creative process.

Sustainability – Optimizing cognitive and technical resources is a key principle of KMS.

 

Individuality – Every client is unique and requires a customized solution, as KM is not a one-size-fits-all process.

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How long does it take to see results from a Knowledge Management program?

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Depending on how quickly implementation occurs, first successes and working time reduction can be seen after 1-3 KM strategy meetings.

For company-wide KMS implementation from scratch, re-evaluation of KM KPIs typically shows employee integration and major cost savings after 6-12 months.

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What tools and technologies does Sabrina Wagner use?

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Experience shows that the simpler the tools, the more willingly they are adopted.

I always recommend starting as simply as possible and only implementing more complex tools or software once a strong Knowledge Management culture has been established.

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I also offer comprehensive consulting and programs to build a Knowledge Management culture tailored to your organization.